Lilianna Steele
Connell
Summary
Dedicated professional with extensive experience in customer service and safety environments. Demonstrated ability to maintain composure under pressure, exemplified by lifeguard role requiring vigilance and quick decision-making. Proven sales skills as a sales associate, with a track record of building customer relationships and achieving performance targets. Committed to delivering exceptional service and ensuring client satisfaction in all interactions.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Sales Associate
country mercantile
Pasco
06.2025 - Current
- Delivered exceptional customer service by greeting customers and assisting with inquiries.
- Maintained cleanliness and organization of sales floor displays for optimal presentation.
- Processed transactions efficiently at the register, ensuring accuracy in every sale.
- Educated customers on promotions, enhancing awareness of seasonal products.
- Participated regularly in inventory management and restocking activities.
- Helped customers locate specific items while providing informed product advice.
- Analyzed sales trends to inform strategic adjustments in sales approaches.
- Developed effective promotional strategies that boosted overall sales volume.
Lifeguard
City Of Connell
connell
06.2022 - 08.2025
- Monitored pool area to ensure safety of all patrons.
- Responded quickly to emergencies and performed rescue operations.
- Collaborated with team members to manage pool activities effectively.
- Attended training sessions to stay updated on lifesaving techniques and procedures.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Administered immediate and comprehensive first aid to injured and distressed patrons.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
Education
High School Diploma -
Connell High School
Connell, WA05-2024
Some College (No Degree) - Marketing
UTAH TECH UNIVERSITY
UTAH Skills
- Customer service and support
- Promotional strategy development
- Leadership skills
- Team collaboration
- Adaptability and flexibility
- Public safety awareness
- Patron assistance
- Effective communication
- Time management
- Reliability
Certification
Adult First Aid, CPR/AED
Timeline
Sales Associate
country mercantile
06.2025 - Current
Lifeguard
City Of Connell
06.2022 - 08.2025
High School Diploma -
Connell High School
Some College (No Degree) - Marketing
UTAH TECH UNIVERSITY