LiliHanna Elkington-Wood
Homer
Summary
Dynamic and dedicated professional with a strong background in customer service at McDonald's. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and maintaining a clean environment, demonstrating reliability and a strong work ethic. Committed to delivering exceptional service and fostering positive customer relations.
Overview
4
4
years of professional experience
Work History
Cashier
McDonald's
06.2025 - Current
- Processed customer transactions accurately and efficiently.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Maintained cleanliness and organization of the front counter and dining area.
- Collaborated with team members to ensure smooth operations during peak hours.
Barista
Albertsons Safeway
04.2022 - 05.2025
- Prepared and served a variety of coffee beverages to enhance customer satisfaction.
- Operated espresso machines and grinders, ensuring quality and consistency in every drink.
- Maintained cleanliness and organization of the workstation, adhering to health and safety standards.
- Assisted customers with product selection, providing recommendations based on preferences.
Education
Homer Flex Highschool
Homer, AKSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Customer relations
- Order taking
- Professionalism and courtesy
Timeline
Cashier
McDonald's
06.2025 - Current
Barista
Albertsons Safeway
04.2022 - 05.2025
Homer Flex Highschool