Lili M Pierre
ADMINSTRATIVE SPECIALIST
Fort Lauderdale,FL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Coral Spring Municipal Building
Coral Springs, FL
08.2021 - 01.2022
- Used multiple databases Cell-track system for research to assist the public with question issues, look for documents and provide copies of vital and public records.
- Utilized cell-track system for payment related, like credit cards and checks.
- Checked balance due on business and properties taxes licenses
- Filed receipts payments for financial resources
- Answered phones and general office duties
- Helped departments with permits and inspections requested.
- Answered multi-line phone systems, routed calls, and delivered messages to staff.
- Executed record filing system to improve document organization and management.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Billing repricer
Consolidated Service Group
Cherry Hill, NJ
11.2006 - 02.2012
- Met target deadlines
- Reviewed activities regularly to identify opportunities for improvement
- Collaborated well with team members
- Helped managers improve area operations by sharing customer feedback and contributing new ideas.
- Used coordination and planning skills to achieve results according to schedule
- Used Microsoft Word and other software tools to create documents and other communications
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Completed paperwork, recognized discrepancies, and promptly addressed for resolution
- Learned new skills and applied them to daily tasks to improve efficiency and productivity
- Worked with customers to understand needs and provide excellent service
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Participated in team-building activities to enhance working relationships
Education
Legal Administrative Specialist - Network And System Administration
Sheridan Technical College
Hollywood, FL04.2023
A.S - Science Management
Pennsylvania Institute of Technology
Media, PA2011
Diploma - Billing and Coding
The Chubb Institute
Springfield, PA11.2006
Diploma - Computer Helpdesk
Lincoln Institute
Paramus, NJ07.2002
Skills
- Office Equipment Operation
- Multi-Line Telephone Systems
- Database and Client Management Systems
- Supply Inventory Control
- Confidentiality and Data Protection
- Document and File Management
- Computers and Technology
- Multitasking and Time Management
- Employee Communications
- Excel Spreadsheets
- Bilingual in french and Creole
- Data Entry Documentation
- Advanced MS Office Suite Knowledge
Timeline
Administrative Assistant
Coral Spring Municipal Building
08.2021 - 01.2022
Billing repricer
Consolidated Service Group
11.2006 - 02.2012
Legal Administrative Specialist - Network And System Administration
Sheridan Technical College
A.S - Science Management
Pennsylvania Institute of Technology
Diploma - Billing and Coding
The Chubb Institute
Diploma - Computer Helpdesk
Lincoln Institute
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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