To make people and animals feel safe, seen, and welcome in any environment I employ.
Overview
7
7
years of professional experience
Work History
Sales Associate
Lagniappe Records
02.2025 - 12.2025
Enhanced customer engagement through personalized recommendations and product knowledge.
Streamlined inventory management processes to ensure accurate stock levels and availability.
Trained new sales associates on product features, store policies, and customer service techniques.
Analyzed sales trends to optimize merchandising strategies and improve sales performance.
Managed in-store events that fostered community engagement and increased foot traffic in-store.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate Manager
Miss Reba’s
07.2022 - 01.2025
Led team to achieve monthly sales targets through effective training and motivation strategies.
Developed and implemented operational processes to enhance customer service and streamline sales activities.
Analyzed sales data to identify trends, improve inventory management, and optimize product placement.
Mentored new staff on product knowledge, sales techniques, and company policies to ensure consistency in performance.
Resolved customer complaints promptly, ensuring high satisfaction rates and fostering long-term loyalty.
Enhanced store layout based on consumer behavior analysis, resulting in improved customer engagement and increased sales volume.
Managed a team of sales associates, providing guidance and support to improve overall performance.
Barista/ Lead Barista/ Assistant Manager/ Café Manager
Reve Coffee Roasters
06.2020 - 06.2022
Introduced new product, coffees, and procedure. Able to communicate the story behind our coffees and products, implement new procedure seamlessly, and showed ability to troubleshoot technical issues. Assigned work to team members based on company needs, personal strengths and job knowledge.
Bar Manager
Dat Dog
09.2018 - 01.2020
Took weekly alcohol inventory and ordered appropriately for business needs. Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Education
Bachelor of Arts - Fine Arts
University of Louisiana
Lafayette, LA
Skills
Customer service
Painting
Design
Communication
Fluent in French
Problem-solving skills
Teamwork and collaboration
Reliable and punctual
Outgoing personality
Flexible schedule
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Lagniappe Records
02.2025 - 12.2025
Sales Associate Manager
Miss Reba’s
07.2022 - 01.2025
Barista/ Lead Barista/ Assistant Manager/ Café Manager