Lillian Barnard
Roseville,California
Summary
Results-driven Crew Trainer with expertise in high-volume food service operations. Improved team performance through focused coaching on food safety and customer service, delivering outstanding guest experiences. Optimized operational processes for enhanced efficiency during peak periods while ensuring compliance in cash handling.
Overview
3
3
years of professional experience
Work History
Crew Member
Crumbl Cookie
Roseville, CA
08.2026 - Current
- Greeted customers and provided exceptional customer service in a fast-paced bakery setting.
- Prepared fresh batches of cookies according to recipes and customer orders.
- Prepared and packaged fresh cookies for daily sales.
- Operated cash register to process payments from customers.
- Wrapped, weighed, and priced bakery items, ensuring accurate labeling.
- Maintained cleanliness and organization of the sales area and display cases.
- Ensured all food safety regulations were followed when preparing, storing, and serving cookies.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Conducted inventory checks and restocked bakery supplies and ingredients.
Crew Trainer
Mc Donald's
Roseville, CA
09.2023 - 09.2026
- Trained new crew on food safety, POS operations, and customer service standards for consistent guest experiences. Led on-shift operations, including opening/closing procedures and cash handling, ensuring accuracy and compliance. Monitored team performance, provided feedback, and delivered retraining to enhance service speed. Addressed guest concerns efficiently, maintaining positive relationships and restaurant reputation. Supported Crew Members during busy periods to improve onboarding and service delivery.
- Enhanced team performance through targeted coaching and constructive feedback, resulting in improved service delivery.
- Maintained high standards of food safety and customer service, contributing to increased guest satisfaction. of food safety and customer service.
- Streamlined operations during peak times, ensuring smooth service flow and quicker guest turnover.
- Ensured compliance with health regulations and cleanliness standards in the kitchen.
- Coordinated with management on inventory management and supply ordering process.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
Pizza Maker Seasonal
Dominos
01.2025 - 04.2025
- Assembled pizzas according to specifications and operated ovens, ensuring quality and consistency. Handled food preparation, portion control, and time-sensitive orders in a fast-paced environment. Upheld sanitation and safety standards, managed inventory and stock rotation, and supported team during peak service periods.
- Executed pizza assembly during peak hours, enhancing customer satisfaction and streamlining service.
- Maintained food safety and sanitation standards in kitchen to ensure health compliance..
- Assisted in inventory management to minimize waste and ensure product availability.
- Coordinated with team members to streamline workflows during busy shifts. during busy shifts.
- Collaborated with team members to fulfill large orders efficiently during peak times.
Crew Member Seasonal
Golfland Sunsplash
Roseville, CA
05.2024 - 08.2024
- Provided friendly, efficient service to guests in a high-volume seasonal park. Operated POS systems and processed cash and card transactions accurately. Enforced safety protocols, maintained cleanliness, and managed crowd flow during peak times. Addressed guest inquiries and resolved complaints promptly.
- Provided exceptional customer service at food stands and attractions, enhancing guest experience and satisfaction.
- Ensured daily accuracy of the cash management system, ensuring accurate cash management.
- Supported cleanliness efforts to ensure safe environments for guests, and maintaining designated areas and maintenance tasks.
- Performed routine cleaning and maintenance tasks to uphold hygiene standards and ensure guest safety.
- Monitored guest safety throughout park premises, and ensured compliance with park rules and regulations.
- Set up events to ensure smooth operations during peak times. and special promotions during peak times, contributing to seamless operations and positive guest engagement.
Education
Highschool -
Roseville Highschool
RosevilleSome College (No Degree) - Biology
Sierra College
RosevilleSkills
- Food Safety
- Sanitation practices
- POS Operations
- Cash management
- Operational Efficiency
- Inventory management
- Customer Service
- Team Collaboration
- Conflict Resolution
- Adaptability
- Inventory Management
- Team training
- Attention to detail
Personal Information
- Date of Birth: 2007-07-04
- Driving License: Yes
Timeline
Crew Member
Crumbl Cookie
08.2026 - Current
Pizza Maker Seasonal
Dominos
01.2025 - 04.2025
Crew Member Seasonal
Golfland Sunsplash
05.2024 - 08.2024
Crew Trainer
Mc Donald's
09.2023 - 09.2026
Highschool -
Roseville Highschool
Some College (No Degree) - Biology
Sierra College