Lillian Clarke
Capriotti's
HUNTSVILLE
2
Languages
1
year of professional experience
Developed leadership and team coordination skills in fast-paced environment, focusing on operational efficiency and staff development. Excel in conflict resolution and process optimization, ensuring smooth operations and high customer satisfaction. Seeking to leverage these transferable skills in a new and challenging field.
Work History
Shift Lead
1 Year 2 Months- Oversaw daily operations and upheld quality standards and efficiency.
- Trained and mentored team members on menu items and customer service protocols.
- Resolved customer complaints promptly, enhancing overall guest satisfaction ratings.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Education
Bachelor of Science - Nursing
- Dean's List Fall 2025
- Dean's List Spring 2026
- Saturn V Scholarship Recipient (Full Tuition)
- 3.76 GPA
- UAH Outdoor Recreation Member
- UAH Pickleball Club
High School Diploma
- Summa Cum Laude Graduate
- 4.1 GPA
- Extracurricular Activities: Band
- Outdoors Club Member
Skills
Employee training
Team training
Conflict resolution
Workplace safety
Staff supervision
Operational efficiency
Guest service
Team motivation
Conflict resolution
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Shift Lead
Capriotti's
06.2025 - CurrentRead More
University of Huntsville Alabama
Bachelor of Science from Nursing
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Huntsville High School
High School Diploma
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