Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Lillian Flow

Summary

Dynamic Sales Associate with proven expertise at a Small Business, excelling in customer service and point of sale management. Developed skills in fast-paced retail environment. Cultivated strong customer relationships, driving repeat business and enhancing store performance. Recognized for effective problem-solving and teamwork, consistently delivering engaging shopping experiences while maintaining operational efficiency.

Overview

2
2
years of professional experience

Work History

Sales Associate

Local Small Business (House of Consignment)
09.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Unatego Middle/High School
Otego, NY

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Verbal/written communication
  • Stocking and receiving
  • Point of sale management
  • Sales planning
  • Achievement-focused

Timeline

Sales Associate

Local Small Business (House of Consignment)
09.2023 - Current

Unatego Middle/High School
Lillian Flow