Dynamic Sales Associate with proven expertise at a Small Business, excelling in customer service and point of sale management. Developed skills in fast-paced retail environment. Cultivated strong customer relationships, driving repeat business and enhancing store performance. Recognized for effective problem-solving and teamwork, consistently delivering engaging shopping experiences while maintaining operational efficiency.
Overview
2
2
years of professional experience
Work History
Sales Associate
Local Small Business (House of Consignment)
09.2023 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Answered customer questions about sizing, accessories, and merchandise care.
Trustee & Treasurer (Volunteer) at Registered small local Charity (Reg NO: 1036784)Trustee & Treasurer (Volunteer) at Registered small local Charity (Reg NO: 1036784)
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