Dedicated professional with strong communication and customer service skills. Experienced in creating positive environments and managing busy situations, ensuring guest satisfaction through effective conflict resolution and adaptability.
Overview
1
1
year of post-secondary education
2
2
years of professional experience
Work History
Hostess
Italian Affair Restaurant and wine bar
Glassboro, New Jersey
11.2024 - 05.2025
Hostess Experience: Developed strong communication and customer service skills by welcoming guests, managing seating, answering questions, and helping create an organized and positive environment.
Organization & Communication: Learned to multitask, stay attentive to details, communicate clearly with both guests and coworkers, and remain organized during busy periods.
Professionalism & Adaptability: Gained experience staying calm, patient, and professional when handling different personalities and unexpected situations while making people feel welcomed and cared for.
Waitress
Villaris Lakeside Restaurant and Lounge
Sicklerville, New Jersey
03.2023 - 08.2024
Restaurant experience: Worked in restaurant industry since high school, serving as server, host, busser, and food runner, mastering responsibilities and expectations of each role.
Professional skills: Cultivated customer service, communication, organization, cleanliness, teamwork, leadership, and adaptability skills in fast-paced environments, effectively addressing workplace conflicts.
Life skills: Developed dependability under pressure, effective collaboration, and ability to lead or follow as needed, applying lessons from restaurant industry to everyday situations.
Education
Bachelor of Science - Political Science
La Salle University
Philadelphia, PA
08.2025 - 08.2026
Washington Township Highschool
Washington Twp, NJ
Skills
Customer service
Effective communication
Multitasking skills
Conflict resolution
Problem solving
Accomplishments
Freshman Class senator in my first year of University