Lillian Halpin
Alpharetta,GA
Overview
4
4
years of professional experience
Work History
Office Manager
Key Counseling
Roswell, GA
08.2024 - Current
- Developed content and promotional materials for various campaigns.
- Created and executed social media strategies to increase customer engagement.
- Developed website content, including text, images, videos, and audio files.
- Scheduled postings for optimal reach, according to best practice guidelines.
- Scheduled content for publication on social media at ideal times.
- Wrote and uploaded quality posts for the business's social media pages, improving overall traffic.
- Updated existing web pages with new content or changes in design elements.
- Troubleshot website issues related to functionality and compatibility across multiple browsers and platforms.
Administrative Assistant
Towler Counseling, LLC
Sandy Springs, GA
06.2022 - 08.2024
- Managed paper and electronic filing systems, entered data, and completed other clerical tasks.
- Managed phone and email correspondence, and handled incoming and outgoing mail and faxes.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Recorded new hires, terminations, changes in job classifications, and merit increases to the main human resources files.
- Updated spreadsheets and databases to track, analyze, and reflect new client information.
- Edited documents to improve the accuracy of language, flow, and readability.
- Developed content and promotional materials for various campaigns.
- Created and executed social media strategies to increase customer engagement.
- Developed website content, including text, images, videos, and audio files.
- Scheduled postings for optimal reach, according to best practice guidelines.
- Scheduled content for publication on social media at ideal times.
- Wrote and uploaded quality posts for the business's social media pages, improving overall traffic.
- Updated existing web pages with new content or changes in design elements.
- Troubleshot website issues related to functionality and compatibility across multiple browsers and platforms.
- Created monthly reports on overall client intake and retention.
- Responded promptly to customer inquiries via phone or email.
Post Closing Coordinator
First Federal Bank
Alpharetta
06.2020 - 08.2022
- Call insurance companies to discuss documents
- Prepared loan packages and closing instructions for post-closing
- Completed post-closing quality control evaluations of originated mortgage loans
- Collected and compiled paperwork such as title policies, security instruments, closing disclosures, and promissory notes
- Reviewed and validated details of loan applications and closing documentation
- Set up, stored, and updated customer files, department records, and regulatory paperwork.
Self-Employed
Babysitter
Alpharetta
09.2021 - 12.2021
- Communicated positively with children and guardians
- Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe
- Organized and cleaned home after activities by picking up toys and straightening up the playroom
- Offered age-appropriate, fun, and educational activities for children ranging in age from six weeks to sixth grade
- Taught children to organize toys, wash hands, and share by leading by example
- Balanced playtime and limited screen time to support the development of fine motor, gross motor, and cognitive skills
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation
- Played games, worked on puzzles, and read books to young children
- Engaged with children on an individual basis to build positive relationships.
Gig Worker
Instacart
Alpharetta
11.2020 - 12.2020
- Delivered groceries for the disabled and homebound due to COVID-19
- Adapted to customer's needs
- Searched for specific products that meet customer's requirements
- Found quality products to meet customer's requirements
- Quickly and efficiently delivered groceries
- Followed specific instructions from the customer.
Education
Bachelor of Science - Psychology
Georgia State University
Atlanta, GA09.2024
Affiliations
Restoration Church of God Roswell, GA May 2024 - Current
Young Adult Leadership Team
- Prayer
- Facilitate community and conversation
- Lead small group
- Serve and minister each group night
Square Peg Ministries Roswell, GA July 2018 - July 2024
Summer Camp Counselor
- Led groups of children safely through a variety of camp activities
- Implemented camp activities fostering physical, social, and emotional growth
- Counseled individuals on self-discipline and personal accountability
- Supervised groups of children in cabins for overnight camp
- Supported children by actively listening and offering encouragement
- Worked with children of varying ages, interests, skills, and developmental levels
Restoration Church of God Roswell, GA 2016 - 2022
Child Care Provider
- Observe children to proactively identify emotional and behavioral development and provide guidance accordingly
- Inform parents of activities, positive developments, and behavioral issues
- Provide excellent levels of care to children ages eight to eleven
- Promptly and efficiently provide nutritious and age-appropriate meals and snacks
- Monitor and encourage developmental milestones through educational activities and stimulating playtime
Timeline
Office Manager
Key Counseling
08.2024 - Current
Administrative Assistant
Towler Counseling, LLC
06.2022 - 08.2024
Self-Employed
Babysitter
09.2021 - 12.2021
Gig Worker
Instacart
11.2020 - 12.2020
Post Closing Coordinator
First Federal Bank
06.2020 - 08.2022
Bachelor of Science - Psychology
Georgia State University
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