Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Lillian Holcepl

Administrative Assistant
Put-in-Bay,OH

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

12
12
years of professional experience

Work History

Administrative Assistant

Miller Boat Line
Put-in-Bay, Ohio
05.2018 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Transportation logistics, scheduling vehicles to and from Put-in-Bay, OH and Middle Bass Island, OH.
  • Sorted and distributed office mail.
  • Restocked supplies and ordered supplies to maintain adequate stock levels.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Created detailed engineer reports and fuel reports monthly with Microsoft Excel.
  • Created mailing lists for distribution using Microsoft Access.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.

Versatile Expediter

The Boathouse Bar & Grill
Put-in-Bay, Ohio
04.2014 - 10.2020
  • Carried out day-day-day duties accurately and efficiently.
  • Trained new expeditors and food runners according to company policies and standards.
  • Executed and supervised plate preparation according to temperature and condiment specifications.
  • Demonstrated strong knowledge of menu offerings and appropriate culinary techniques.
  • Generated solutions to customer issues, vendor errors and budget limitations.
  • Prepared classic, modern and unique cocktails for each customer.
  • Maintained quality of garnishes, juices and other perishables by preparing new stock daily.
  • Stored supplies according to bar policies and health code requirements.
  • Received cash, made change and issued receipts.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Worked flexible hours; night, weekend, and holiday shifts.

Librarian

Erie Islands Library
Put-in-Bay, OH
12.2017 - 04.2019
  • Located requested books on shelves and in library database and fetched items for patrons.
  • Assisted library patrons with resolving computer problems.
  • Managed reserve desk collection of reference materials.
  • Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.

Education

High School Diploma -

Avon Lake High School
Avon Lake, OH

Skills

  • Ease with Computers and Technology
  • Multi-Line Telephone Systems
  • Confidentiality and Data Protection
  • Multitasking and Time Management
  • Strong Organizational Skills
  • Supply Inventory Control
  • Project Schedule Coordination
  • Invoice Processing
  • Data Entry Documentation
  • QuickBooks Expertise
  • Mail Routing and Distribution
  • Skilled in Microsoft Office

Timeline

Administrative Assistant

Miller Boat Line
05.2018 - Current

Librarian

Erie Islands Library
12.2017 - 04.2019

Versatile Expediter

The Boathouse Bar & Grill
04.2014 - 10.2020

High School Diploma -

Avon Lake High School

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Lillian HolceplAdministrative Assistant