Lillian Odette
Tullahoma,Tennessee
Summary
Adept at maintaining high service standards under pressure, I excelled at Damrons by ensuring guest satisfaction and repeat business through exceptional customer service and accurate cash handling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Server
Damron
08.2023 - Current
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Bussed and reset tables to keep the dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
Tullahoma High School
Tullahoma, TN05.2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Safe Food Handling
- Cleanliness standards
- Food safety understanding
- Order Accuracy
- Guest Relations Management
- Tableside Etiquette
Additional Information
- I volunteered to help the Tullahoma Police Department put on a movie night
- I am a member of National American Miss
Hobbies
- Doing arts and crafts
- Making signs to support the Tullahoma Soccer Teams
- Participating in Pageants
- Doing hair and nails to raise money for my cosmetology class
Timeline
Server
Damron
08.2023 - Current
High School Diploma -
Tullahoma High School
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