Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lillian Oulds

Euclid,OH

Summary

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Reliable team member with experience processing payments, helping customers, balancing cash drawers and working within various departments. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles all funds to maximize accounting accuracy and meet strict compliance standards. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Overview

2027
2027
years of professional experience

Work History

Correctional Officer

Cuyahoga County Sheriff's Department
Cleveland, OH
08.2023 - Current
  • Monitored inmate behavior to ensure safety and compliance with facility regulations.
  • Conducted regular patrols to maintain security throughout assigned areas.
  • Implemented emergency response procedures during incidents to safeguard staff and inmates.
  • Documented daily activities, incidents, and observations in reports for accurate record-keeping.

Debt Collector

National Enterprises
Solon, OH
2022 - 2023
  • Managed collections process for overdue accounts, ensuring compliance with regulations and company policies.
  • Utilized CRM software to track account statuses and update customer interactions effectively.
  • Communicated with clients via phone and email to negotiate payment plans and resolve disputes.
  • Conducted thorough account reviews to identify patterns in delinquency and recommend solutions.
  • Collaborated with team members to streamline collection strategies, enhancing overall departmental efficiency.

Cashier

LOWES
Bedford Heights, OH
07.2020 - 03.2022
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.

Stower

Amazon
North Randall, OH
03.2021 - 06.2021
  • Used handheld scanner to sort products onto appropriate shelves daily.
  • Arranged incoming and outgoing shipments according to dates and weights.
  • Maintained work environments safe and efficient at all times.

Hostess

Bob Evans
Orange, OH
09.2019 - 09.2020
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.

Education

High School Diploma - undefined

Saint Martin De Porres High School
Cleveland, OH
06.2020

Skills

Oversaw the functionality of POS systems to enhance credit and cash transaction efficiency

Managed payment processing operations to ensure accuracy and speed

Coached and mentored staff to develop their skills and improve team performance

Timeline

Correctional Officer

Cuyahoga County Sheriff's Department
08.2023 - Current

Stower

Amazon
03.2021 - 06.2021

Cashier

LOWES
07.2020 - 03.2022

Hostess

Bob Evans
09.2019 - 09.2020

High School Diploma - undefined

Saint Martin De Porres High School

Debt Collector

National Enterprises
2022 - 2023
Lillian Oulds