Lillian Thomas
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Leasing Consultant
Venterra Realty
Houston, TX
11.2022 - Current
- Conducted tours of available apartments, highlighting features and amenities.
- Maintained accurate records of prospective renters, applications and leases.
- Responded to tenant requests for maintenance services in a timely manner.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
- Developed marketing strategies aimed at increasing leasing activity within the community.
- Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
- Processed transfer requests from existing tenants who wished to move within the same building or complex.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Education
Bachelor of Business Administration - Business Management
University of Texas At Tyler
Tyler, TX12-2020
Associate of Applied Science - General Studies
Tyler Junior College
Tyler, TX05-2017
Skills
- Customer Service
- Clear Communication
- Sales and Marketing Aptitude
- Relationship Building
- Leasing and Sales
- Teamwork and Collaboration
Accomplishments
Leasing Rising Star - Calais Midtown 2022
Timeline
Leasing Consultant
Venterra Realty
11.2022 - Current
Bachelor of Business Administration - Business Management
University of Texas At Tyler
Associate of Applied Science - General Studies
Tyler Junior College