Lillian Zamil
Bristol
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at Brick Pizza Company. Proven ability to enhance guest satisfaction and streamline food production processes. Skilled in cash handling and fostering a welcoming atmosphere, consistently delivering memorable dining experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Brick Pizza Company
04.2023 - Current
(Full Time)
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area per health standards.
- Trained new servers on menu items, service protocols, and cash handling procedures.
Server
Sports Kitchen
09.2022 - 04.2023
(Full Time)
- Delivered exceptional customer service in high-pressure environments, enhancing guest satisfaction.
Counter Server/Kitchen Staff Member
North End Pizzeria
01.2021 - 04.2022
(Part Time)
- Maintained cleanliness and organization of counter area, promoting a welcoming atmosphere for patrons.
- Prepared and executed menu items according to recipes and specifications.
- Collaborated with team members to streamline food production processes during peak service hours.
Education
Bachelor of Science - Accounting
Rhode Island College
Providence, RI08-2026
Associate of Science - Business Administration
Community College of Rhode Island
Warwick, RI05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
Certification
- TIPS certification
Timeline
Server
Brick Pizza Company
04.2023 - Current
Server
Sports Kitchen
09.2022 - 04.2023
Counter Server/Kitchen Staff Member
North End Pizzeria
01.2021 - 04.2022
Bachelor of Science - Accounting
Rhode Island College
Associate of Science - Business Administration
Community College of Rhode Island