Lilliana Faircloth
Athens
Summary
Demonstrated success in improving customer satisfaction and fostering team collaboration, as showcased at Marshalls. Proficient in time management and providing emotional support, with a strong ability to resolve issues promptly and create a positive atmosphere. Drove notable improvements in service delivery through effective problem-solving and motivational strategies.
Overview
4
4
years of professional experience
Work History
Sales Associate
Marshalls
07.2021 - Current
- Arranged racks and shelves to enhance the store's visual appeal, attract customers, and highlight featured merchandise.
- Processed cash transactions with efficiency, following company guidelines to ensure accuracy in all financial dealings.
- Enhanced customer satisfaction by delivering excellent service, quickly resolving issues, and fostering a friendly store atmosphere.
- Stayed composed and handled challenges professionally in fast-paced, high-pressure situations.
In-Home Nanny
Neighbors House
06.2023 - 08.2024
- Promoted language development by reading aloud, storytelling, and engaging in meaningful conversations with the children.
- Supported children’s emotional well-being through consistent, nurturing care.
- Assisted families by handling household duties, including laundry, light cleaning, and running errands.
- Created a safe and stimulating environment for the children, organizing age-appropriate activities to encourage growth and learning.
Education
Bachelor of Science - Nursing
Ohio University
Athens, Ohio05-2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Emotional support
- Motivational skills
Accomplishments
- Awarded “Employee of the Month” in 2023.
- Achieved the position of Director of Leadership of Pi Beta Phi in 2024.
Affiliations
- Pi Beta Phi
- Bachelor Science of Nursing Organization
Timeline
In-Home Nanny
Neighbors House
06.2023 - 08.2024
Sales Associate
Marshalls
07.2021 - Current
Bachelor of Science - Nursing
Ohio University
Similar Profiles
Emily QuinonesEmily Quinones
Sales Associate at MarshallsSales Associate at Marshalls
Matthew JunkinsMatthew Junkins
Retail Associate at MarshallsRetail Associate at Marshalls
Naima OwensNaima Owens
Sales Associate at MarshallsSales Associate at Marshalls
Mayah McCrayMayah McCray
Retail Sales Associate at MarshallsRetail Sales Associate at Marshalls
Alexandros DakanalisAlexandros Dakanalis
Spa Therapist at Domes of CorfuSpa Therapist at Domes of Corfu