Lilliana Reedy
Maize,KS
Summary
Shift Lead at Sugar Llamas with a strong focus on customer service and employee training. Successfully enhanced operational efficiency and compliance with safety protocols while mentoring staff. Proven ability to manage inventory effectively, ensuring optimal supply levels during peak times, contributing to increased sales and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Shift Lead
Sugar Llamas
Wichita, KS
08.2025 - Current
- Supervised daily operations and ensured compliance with safety protocols.
- Trained new staff on standard operating procedures and customer service techniques.
- Managed inventory levels, restocking supplies to maintain optimal product
- Collaborated with management to develop strategies for promotional events and sales initiatives.
Team Member
Pizza Ranch Buffet
Wichita, KS
03.2024 - 11.2025
- Ensured food safety and sanitation standards were consistently met in all areas of the buffet.
- Assisted in training new team members on operational procedures and customer service expectations.
- Collaborated with kitchen staff to maintain efficient food preparation and presentation workflows.
- Monitored inventory levels and assisted in restocking supplies to prevent shortages during peak hours.
Education
No Degree -
Online School
Maize, KS05.2026
Skills
- Customer service focus
- Employee training
- Staff supervision
- Workplace safety
- Rules enforcement
- Coaching and mentoring
- Positive attitude
Timeline
Shift Lead
Sugar Llamas
08.2025 - Current
Team Member
Pizza Ranch Buffet
03.2024 - 11.2025
No Degree -
Online School