Lillian Dietz
Denton
Summary
Psychology student at Texas Woman's University, with strong communication and customer service skills. Experienced in sales, client relations, and team leadership. Known for being dependable, approachable, and organized in fast-paced environments. Seeking opportunities in customer service, office support, or other people-facing roles while continuing to build professional skills and pursue a future career in forensic psychology.
Overview
6
6
years of professional experience
Work History
Independent Sales Consultant
Self Employed
Dallas
05.2021 - Current
- Consistently exceeded sales goals, while managing schedules independently, and working overtime when needed.
- Developed personalized marketing strategies by identifying and adapting to individual client needs.
- Built and maintained strong client relationships, resulting in high customer loyalty and retention.
- Provided ongoing support and encouragement to peers and clients, demonstrating teamwork and resilience.
- Proven track record of achieving goals, both individually and collaboratively.
Assistant Manager
Sally Beauty
Prosper
09.2019 - 05.2021
- Supervised daily store operations, including staff assignments, floor coverage, and service levels.
- Handled customer complaints with empathy, offering effective solutions to maintain satisfaction.
- Trained and supported team members to improve performance and achieve sales targets.
- Developed strong customer relationships by providing high-quality service and staying up to date on trends.
- Strengthened multitasking, conflict resolution, and time management skills in a fast-paced retail environment.
Education
Cosmetology License -
Aveda Institute
Dallas, TX10-2020
Bachelor of Science - Psychology
Texas Woman's University
Denton, TXSkills
- Communication
- Customer Service
- Active Listening
- Organization
- Teamwork
- Problem Solving
- Time Management
- Attention to Detail
Timeline
Independent Sales Consultant
Self Employed
05.2021 - Current
Assistant Manager
Sally Beauty
09.2019 - 05.2021
Cosmetology License -
Aveda Institute
Bachelor of Science - Psychology
Texas Woman's University