SHARON L. SIMPSON
Summary
Experienced and results-driven manager with strong background in driving sales growth and cultivating client relationships. Implements effective sales strategies resulting in increased market penetration and improved customer satisfaction. Skilled in management, lead generation, deal closure, exceptional communication, and negotiation. Committed to delivering outstanding results and exceeding expectations in a fast-paced, competitive environment.
Overview
30
30
years of professional experience
Work History
Independent Sales Consultant
Self-employed
10.2015 - Current
- Contract with manufacturers and promoters for weekend specialty sales, qualifying and selling to consumers during a three day-weekend special events selling a complete range of high-end luxury hot tubs and swim spas from $6,000.00 to over $60,000.00, with attention to outstanding and exceptional customer service, providing a friendly and professional environment.
- Consistently maintaining and exceeding sales goals while maintaining outstanding standards and having solid product knowledge.
- Skills: Client Services
- Direct Sales
- Travel Reservations
Sales Consultant
Crocker Sales Co., Inc.
06.2011 - 06.2024
- Work in high volume/fast paced retail spa store selling luxury, high-end hot tubs, swim spas, pools, construction, and accessories, including sales, purchasing and stocking of product.
- Created and implemented programs to ease in every day applications in office while ensuring the continuation of enhancement of outstanding customer service, maintaining outstanding standards, and having solid product knowledge of both my product and my competition.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Retail Sales Manager
MASTER SPAS OF NEVADA
02.2003 - 05.2004
- Managed retail sales, inventory, accounting
- Responsible for ordering inventory, sales, sales training, event planning
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
Retail Sales Manager
SPAS BY RENEE
02.1999 - 02.2003
- Managed retail spa store's operations, including product sales, purchasing, service, construction, and sales staff
- Sold high end hot tubs and swims spas to public ranging from $5,000.00 to $30,000.00
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Achieved annual average retail sales growth of thirty one percent and spa sales growth of forty two percent as store manager
- Created and implemented website and advertising campaigns to promote numerous types of sales events
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
Account Manager
HARMON AUTO GLASS
05.1996 - 02.1999
- Built strong relationships with business owners/customers to attain and retain business
- Cold calling and prospecting, etc. effectively planning and managing time to maximize potential growth
- Continually adding new accounts significantly expanding customer bases
- Handling customer service issues, and effectively managing accounts for customer satisfaction maintaining account retention and growth consistently meeting and exceeding quota targets and goals
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Account Manager
RUSS BERRIE
03.1995 - 05.1996
- Developed frequent, personal contact with business owners/customers to build strong relationships to gain placement of product in the gift industry
- Cold calling and prospecting, etc.), significantly expanding customer bases continually creating new business within territory
- Effectively planned and managed time to maximize potential growth
- Built strong relationships addressing their needs promptly, and effectively managing accounts for customer satisfaction maintaining account retention and growth
- Consistently met and exceeded quota targets and goals
- Rookie of the Year Award
- Partnership of the Year Award
Education
Business Administration And Management
Black Hawk College
Moline, ILSkills
- Management
- Direct Sales
- Client Services
- Communication
- Attention to Detail
- Customer Support/Loyalty
- Public Relations
- Microsoft Word/Excel
- Deal Closing
- Contract drafting
- Objection handling
- Social Media Marketing
- Teamwork and Collaboration
Timeline
Independent Sales Consultant
Self-employed
10.2015 - Current
Sales Consultant
Crocker Sales Co., Inc.
06.2011 - 06.2024
Retail Sales Manager
MASTER SPAS OF NEVADA
02.2003 - 05.2004
Retail Sales Manager
SPAS BY RENEE
02.1999 - 02.2003
Account Manager
HARMON AUTO GLASS
05.1996 - 02.1999
Account Manager
RUSS BERRIE
03.1995 - 05.1996
Business Administration And Management
Black Hawk College
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