Lillie Gibson
Chula Vista,CA
Summary
Dynamic professional with experience as a Dental Receptionist. Excelling in problem-solving and multitasking. Enhanced patient satisfaction through efficient scheduling and meticulous record-keeping, reducing no-show rates significantly. Adaptable and reliable, I thrive in fast-paced environments, ensuring smooth operations and exceptional service delivery.
Overview
2
2
years of professional experience
Work History
Dental Receptionist
Connie Turner
Chula Vista, CA
09.2023 - Current
- Managed patient scheduling to optimize appointment flow and minimize wait times.
- Coordinated insurance verification processes, ensuring accurate patient coverage and billing information.
- Assisted 45+ patients daily with inquiries, providing exceptional customer service and enhancing patient satisfaction.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
- Reduced no-show rates through timely and effective appointment reminders and confirmations.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Uber Driver
Uber HQ
San Diego, CA
01.2026 - Current
- Provided safe and efficient transportation services to diverse clientele across various urban locations.
- Navigated complex city routes using GPS technology to optimize travel time and enhance customer satisfaction.
- Maintained vehicle cleanliness and operational standards through regular inspections and preventative maintenance checks.
- Managed passenger interactions, resolving issues promptly to ensure positive experiences and high ratings.
Janitor
Aquatica San Diego
San Diego, CA
07.2025 - 09.2025
- Maintained cleanliness and sanitation in designated areas throughout facility daily.
- Operated industrial cleaning equipment to ensure efficient waste removal and surface cleaning.
- Assisted in training new staff on proper cleaning protocols and safety procedures.
- Conducted routine inspections of facilities to identify maintenance needs and report issues promptly.
Education
High School Diploma -
Bonita Vista High School
Chula Vista 05.2023
Skills
- Problem-solving
- Adaptability and flexibility
- Punctual and reliable
- Excellent multitasking capability
- Dependable and trustworthy
Accomplishments
- Achieved smoother patient intake achieving in office efficiency and data accuracy.
- Resolved product issue through consumer testing.
- Identified and resolved high risk situations, reducing exposure to liability.
Timeline
Uber Driver
Uber HQ
01.2026 - Current
Janitor
Aquatica San Diego
07.2025 - 09.2025
Dental Receptionist
Connie Turner
09.2023 - Current
High School Diploma -
Bonita Vista High School