Lilly Gonzalez
Baytown,TX
Summary
Proven Medical Assistant/Front Office Manager with a track record of enhancing patient care and streamlining operations at Magbag Wellness & Rehab. Expert in EMR/EHR and HIPAA compliance, coupled with exceptional customer service skills, ensured a 20% increase in patient satisfaction. Adept at fostering trust and efficiency in healthcare settings.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assistant position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant/Front Office Manager
Magbag Wellness & Rehab
10723 Schroeder Oak Ct Houston, Tx 77070
06.2022 - 06.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Cashier
Burlington
231 S Loop 336 Bldg 1 E, Conroe, TX 77304
03.2020 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Brookshire International Academy
8080 La Mesa Blvd Suite 210, La Mesa CA 91942Medical Assistant -
Florida Career College
70 Farm To Market 1960 Rd W, Houston TX 7709004.2021
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- EMR / EHR
- Medical Terminology
- Reliable team player
- Medical Office Management
- Case Management
Certification
- CMA - Certified Medical Assistant
Timeline
Medical Assistant/Front Office Manager
Magbag Wellness & Rehab
06.2022 - 06.2024
Cashier
Burlington
03.2020 - 04.2021
High School Diploma -
Brookshire International Academy
Medical Assistant -
Florida Career College