Lilly Laine
Cincinnati,OH
Summary
In my previous job at, Quaker Steak & Lube, I excelled in guest relations and multitasking. Skilled in maintaining cleanliness and managing high-pressure situations, I ensured efficient guest seating and enhanced customer service, contributing to a significant improvement in guest satisfaction.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Quaker Steak & Lube
10.2023 - 07.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Colerain Highschool
Cincinnati, OHSkills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cleanliness and hygiene
- Personal presentation
- Guest relations
- Supply restocking
Timeline
Restaurant Hostess
Quaker Steak & Lube
10.2023 - 07.2024
Colerain Highschool
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