Lilly McAmis
Murfreesboro,TN
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Dead End Bbq
Knoxville
10.2022 - 12.2024
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Followed health safety guidelines when preparing and serving food products.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
CFA Team Memeber
Chick-fil-A
Knoxville, TN
03.2020 - 12.2021
- Greeted customers in a friendly and professional manner at the drive-thru window.
- Received payment by cash, credit cards, gift cards, or automatic debits.
- Ensured compliance with health department regulations regarding food storage, sanitation, temperature control.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained safe food handling practices to prevent germ spread.
- Provided excellent customer service to ensure satisfaction.
- Restocked items as needed during shifts.
- Kept work area clean, organized and stocked with necessary supplies.
Education
High School Diploma -
South Doyle Highschool
Knoxville, TN05-2022
Skills
- Order delivery practices
- Team member support
- Team collaboration
- Strong work ethic
- Great time management
Certification
- Adult & Infant CPR Certificate
Timeline
Server
Dead End Bbq
10.2022 - 12.2024
CFA Team Memeber
Chick-fil-A
03.2020 - 12.2021
High School Diploma -
South Doyle Highschool