Lilly Roeun
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
Allied Universal (Medtronic)
07.2022 - Current
- Provide administrative assistance Assist in compiling and analyzing data of consulting performance Build, Implement and manage all systems for clients, lead generation, database management and back office support Directing incoming phone calls
- Transferring calls and greeting guests upon entrance to the building
Customer Service
Olympus
07.2021 - 01.2020
- Working through sales force to provide pricing and information on a product to clients Filing orders through SAP (System, Application and Products in Data Processing).
Sales Associates
Convergys
04.2017 - 05.2017
- Achieve specific sales targets and maximizing sale opportunities on each call Maintain broad knowledge of products, pricing, promotions, and procedures Participate in activities designed to improve customer satisfaction and sales performance
Outbound Sales
Lift N Store
02.2017 - 04.2017
- Generating leads through outbound phone calls Conduct a thorough analysis of prospective clients to ensure they fit a target profile Discovering clients’ needs through discovery questions Negotiated with potential clients to eventually closing sales successfully
Data Entry
Blue Cross Blue Shield
10.2016 - 01.2017
- Processed patient medical insurance applications Utilized dual monitors to operate software programs such as ICIS, ECS, RUMBA Assisted in providing and maintaining communication material, reports, and email
Domain Sales Associate
Tech Hatch
01.2014 - 02.2016
- Researched and evaluated computer domains Successfully acquired domains with strategic negotiating methods Communicated with clients and customers to up-sold existing domains Generated an average of 15K in sales monthly
Education
High School Diploma -
Johnson Senior High
06.2013
Some College (No Degree) -
Youngstown State University
Skills
- Administrative Support
- Office Administration
- Customer assistance and interaction
- Customer Service
- Guest Relations
- Inventory Control
- Clerical Support
Timeline
Front Desk Receptionist
Allied Universal (Medtronic)
07.2022 - Current
Customer Service
Olympus
07.2021 - 01.2020
Sales Associates
Convergys
04.2017 - 05.2017
Outbound Sales
Lift N Store
02.2017 - 04.2017
Data Entry
Blue Cross Blue Shield
10.2016 - 01.2017
Domain Sales Associate
Tech Hatch
01.2014 - 02.2016
High School Diploma -
Johnson Senior High
Some College (No Degree) -
Youngstown State University
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