Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline
Additional Information

Lilly Stephenson

St Luke's Hospital
Center Point,IA
1
Certification
6
years of professional experience

Hello I have experience working in healthcare, customer service, and childcare, which has helped me develop strong communication, organization, and multitasking skills. In my current role as a Patient Care Technician at St. Luke’s Hospital, I work closely with patients, families, and healthcare staff while providing excellent care and customer service in a fast-paced environment. My previous positions have also taught me the importance of being dependable, friendly, and professional. I am a quick learner, enjoy helping people, and take pride in creating a welcoming experience for others. I would appreciate the opportunity to bring my positive attitude and strong work ethic to your team. Thank you for your time and consideration. I look forward to hearing from you. -Lilly Stephenson

Work History

Patient Care Technician

1 Year 8 Months
St Luke's Hospital | 12.2024 - Current
  • Delivered compassionate patient care in fast-paced hospital setting, enhancing patient comfort and well-being.
  • Monitor patient vitals and communicate any changes to nursing staff promptly.
  • Trained new staff on hospital policies, procedures, and patient care standards, ensuring adherence to best practices.
  • Communicate effectively to nurses, patients, and families.
  • Maintained accurate charting to support patient safety and facilitate effective communication among care team.

Daycare Teacher

1 Year 4 Months
KinderCare Learning Centers | 08.2024 - 12.2025
  • Developed and implemented engaging lesson plans aligned with curriculum standards.
  • Fostered a nurturing environment promoting social, emotional, and cognitive development.
  • Collaborated with parents to communicate child progress and address concerns effectively.
  • Observed and documented children's behavior to assess developmental milestones consistently.
  • Developed strong relationships with parents through regular communication about their child's progress and needs.

Dining Assistant

5 Months
Hiawatha Care Center | 09.2024 - 02.2025
  • Assisted in meal preparation and presentation to enhance dining experience for residents.
  • Supported dietary needs by ensuring accurate food service delivery and adherence to special diets.
  • Engaged with residents to provide companionship during meals, fostering a welcoming atmosphere.
  • Coordinated with healthcare staff to address individual dietary concerns, ensuring comprehensive care integration.

Toddler Teacher

2 Months
KinderCare | 08.2023 - 10.2023
  • Developed and implemented engaging lesson plans tailored to diverse learning styles.
  • Fostered a nurturing environment that promoted social, emotional, and cognitive development.
  • Assessed developmental milestones and documented progress for each child regularly.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.

Costumer Service Associate

9 Months
Lefty's Convenience | 08.2021 - 05.2022
  • Resolved customer inquiries efficiently, ensuring a positive shopping experience.
  • Processed transactions accurately using point-of-sale systems, maintaining cash register integrity.
  • Assisted in inventory management, monitoring stock levels to prevent shortages and overstocking.
  • Implemented process improvements that enhanced service speed and reduced wait times for customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Sandwich Artist

8 Months
Subway | 11.2020 - 07.2021
  • Prepared high-quality sandwiches according to customer specifications and company standards.
  • Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
  • Managed inventory levels for timely restocking of ingredients and supplies, supporting seamless workflow.
  • Greeted guests and informed them about current promotions, fostering a welcoming atmosphere.

Education

Junior High School Education

Alburnett High School | Alburnett, IA | 05.2023

High school diploma or GED

Skills

Customer service
Attention to detail
Communication skills
Organizational Skills
Time management
Teamwork
Front desk
Inventory control
Maintains composure
Classroom Management

Certification

  • CPR Certification
  • BLS Certification
  • Driver's License

Timeline

Patient Care Technician

St Luke's Hospital
12.2024 - CurrentRead More

Dining Assistant

Hiawatha Care Center
09.2024 - 02.2025Read More

Daycare Teacher

KinderCare Learning Centers
08.2024 - 12.2025Read More

Toddler Teacher

KinderCare
08.2023 - 10.2023Read More

Costumer Service Associate

Lefty's Convenience
08.2021 - 05.2022Read More

Sandwich Artist

Subway
11.2020 - 07.2021Read More

Alburnett High School

Junior High School Education
Read More

Additional Information

Authorized to work in the US for any employer
Lilly Stephenson