Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lillyanna Pedroza

Springville,UT

Summary

Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.

Overview

4
4
years of professional experience

Work History

Costumer Service/Front Desk Representative

Fat Cats
05.2022 - Current
  • Greeted visitors and customers upon arrival and offered assistance.
  • Planned coverage needs and organized services to support incoming special events.
  • Friendly with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Worked flexible hours and extra shifts.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies.
  • Upsold additional products and services to increase revenue.

Daycare Assistant

Mary's Daycare
08.2019 - 02.2020
  • Used patience, skill and various behavior techniques to maintain order and safety.
  • Maintained clean, neat and hazard-free areas to protect kids.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Planned crafts and other activities to spark interest and enhance development.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Enforced rules and managed behavior.

Education

High School Diploma -

Freedom Prep Academy
Provo, UT
05.2024

Skills

  • Greeting Guests
  • Supply Stocking
  • Listening Skills
  • Time Management
  • Cash Handling
  • Oral and Written Communications
  • Marketing
  • Customer Service

Timeline

Costumer Service/Front Desk Representative

Fat Cats
05.2022 - Current

Daycare Assistant

Mary's Daycare
08.2019 - 02.2020

High School Diploma -

Freedom Prep Academy

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Lillyanna Pedroza