Lily-Anne Mireles
San Antonio,TX
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Whiskey Cake Kitchen & Bar
06.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained a organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Barista
The Cracked Mug Coffee House And Kitchen LLC
06.2022 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Education
Biology
Northwest Vista College
San Antonio, TX05.2025
High School Diploma -
Sandra Day O'Connor High School
Helotes, TX06.2023
Skills
- Customer Service
- Strong multitasking
- Active Learning
- Judgment and Decision Making
- Memory retention
- Familiarity with POS systems
- Detail Oriented
- Guest complaint resolution
Timeline
Restaurant Hostess
Whiskey Cake Kitchen & Bar
06.2023 - Current
Barista
The Cracked Mug Coffee House And Kitchen LLC
06.2022 - 08.2023
Biology
Northwest Vista College
High School Diploma -
Sandra Day O'Connor High School
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