Lily Bade
Aurora,CO
Summary
Dynamic professional with a proven track record in client relations and CRM software, honed at Primerica and as an Infant Nanny for families like Karina Perez. Excelled in building lasting relationships and analyzing client needs, enhancing customer service through active listening and strategic problem-solving. Skilled in leads prospecting and fostering positive environments, achieving high client satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Insurance Agent
Primerica
05.2024 - Current
- Approached potential clients by using direct marketing mailings and phone contacts.
- Maintained high standards of customer service by building relationships with clients.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Infant Nanny
Erin Watson
07.2023 - 05.2024
- Prepared meals and snacks for children based on dietary guidelines.
- Monitored children's play activities to verify safety.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Provided developmentally appropriate activities for children.
Infant Nanny
Karina Perez
05.2022 - 06.2023
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Assisted with light housekeeping duties as well as running errands.
- Engaged with children on age-appropriate level.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Played games, worked on puzzles, and read books to young children.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Built positive and nurturing environments to support child social and emotional growth.
Education
High School Diploma -
Hinkley High School
Aurora, CO05.2023
Associate of Arts -
Community College of Aurora
Aurora, CO05.2023
Skills
- Customer Service
- CRM Software
- Client Relations
- Leads Prospecting
- Customer follow-up
- Client needs analysis
Certification
- Licensed [Job Title] - [Timeframe]
Timeline
Insurance Agent
Primerica
05.2024 - Current
Infant Nanny
Erin Watson
07.2023 - 05.2024
Infant Nanny
Karina Perez
05.2022 - 06.2023
High School Diploma -
Hinkley High School
Associate of Arts -
Community College of Aurora
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