Lily Conway
Reno,NV
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
4
4
years of professional experience
2020
2020
years of post-secondary education
Work History
Supervisor
Starbucks
Reno
04.2023 - Current
- Assisted team in daily operations and scheduling tasks effectively.
- Maintained inventory accuracy and organized stock for easy access.
- Supported staff training on operational procedures and safety protocols.
- Monitored employee performance and provided guidance as needed.
- Ensured compliance with health and safety regulations during shifts.
- Coordinated communication between management and staff for smooth workflow.
- Contributed to maintaining a clean and organized work environment daily.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Handled large amounts of cash and cash deposits daily.
Beauty Advisor
Ulta
Folsom, California
06.2021 - 11.2022
- Assisted customers in selecting beauty products tailored to their needs.
- Provided makeup application demonstrations to enhance customer understanding.
- Maintained product displays to ensure attractive and organized presentations.
- Processed transactions efficiently at the point of sale for customer satisfaction.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
Education
South Tahoe High School
South Lake Tahoe, CASome College (No Degree) - Political Science
Arizona State University
Tempe, AZSkills
- Team management
- Customer relationship management
- Inventory management
- Staff training
- Operational coordination
- Conflict resolution
- Cash handling
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Decision making
- Goal oriented
- Task delegation
- Policy enforcement
- Customer service
- Safety protocols
- Complex Problem-solving
- Strategic planning
- Analytical thinking
- Multitasking
Timeline
Supervisor
Starbucks
04.2023 - Current
Beauty Advisor
Ulta
06.2021 - 11.2022
South Tahoe High School
Some College (No Degree) - Political Science
Arizona State University