Lily Craig
Waterford
Summary
Dynamic professional with a strong customer service focus, honed at Walgreens as a Shift Lead. Proven ability to motivate teams and train employees while ensuring operational excellence. Skilled in guest service and adept at managing schedules, contributing to a positive environment for both staff and customers.
Overview
5
5
years of professional experience
Work History
Shift Lead
Walgreens
Waterford, MI
07.2024 - Current
Kept up with customer service, helped with manager duties, helping out with the pharmacy, keeping up the organisation of the store, scheduling and photo orders
Waitress
Leo’s Coney Island
Clarkston, MI
11.2020 - 07.2024
Waiting tables, answering phones, handling carry out station and keeping up with the cleanliness of the restaurant
CareGiver
Waterford Oaks Senior Care
Waterford, MI
08.2023 - 06.2024
Taking care of the elderly from feeding them, hygiene, doing activities with them and making sure they got their medicine when needed
Paraprofessional
Waterford Schools
Waterford, MI
10.2022 - 06.2024
Working with children with special needs keeping up with there school work and schedules, teaching them more life skills for outside of school
Education
High School Diploma -
Waterford Mott High School
Waterford, MISkills
- Customer service focus
- Employee training
- Guest service
- Team motivation
Timeline
Shift Lead
Walgreens
07.2024 - Current
CareGiver
Waterford Oaks Senior Care
08.2023 - 06.2024
Paraprofessional
Waterford Schools
10.2022 - 06.2024
Waitress
Leo’s Coney Island
11.2020 - 07.2024
High School Diploma -
Waterford Mott High School