Erin Sullivan
Andover,MA
Summary
Motivated individual trained to be a top-level Regional Director as a result of more than [Number] years' working for a [Type of Company] organization. Flexible and self-confident touting skills in [Type of Skill] and [Type of Skill].
Overview
14
14
years of professional experience
Work History
Regional Director
SAP America Inc
Burlington, MA
02.2016 - Current
- Recruited talented individuals who would bring [Type of Skill] to the [Name of Department].
- Partnered successfully with [departments, clients] to produce [positive outcome] .
- Spearheaded cross-functional initiative to achieve [objective] .
- Trained, coached and mentored staff to ensure smooth adoption of new program.
- Worked directly with [departments, clients, management] to achieve [result] .
Customer Success Manager (Team Lead)
SAP America Inc
Burlington, MA
07.2011 - 02.2016
- Worked directly with [departments, clients, management] to achieve [result] .
- Performed initial client assessment and analysis to begin research process.
Education
Bachelor of Arts - English/Communications
Clark University
Worcester, MA1998
Skills
- Proficient in [Software]
- Relationship building
- Mentoring and coaching
- Staff management
- Meetings and presentations
- Process improvement
- Human resources management
- Client account management
- Effective leader
- Staff training/development
- Customer service-oriented
- Deadline-oriented
- Organized
- Conflict resolution
- Product development
- Efficient multi-tasker
Timeline
Regional Director
SAP America Inc
02.2016 - Current
Customer Success Manager (Team Lead)
SAP America Inc
07.2011 - 02.2016
Bachelor of Arts - English/Communications
Clark University