Lily Grant

After consistently demonstrating a strong work ethic, and leadership skills, I was promoted from Team Member to Trainer. In this role, I take on additional responsibilities beyond daily station duties, including training new hires, leading by example in food safety and helping team members develop the skills they need to succeed. As a Trainer, I work closely with managers to ensure that every new hire feels welcomed, supported, and set up for success. I guide team members through hands-on training shifts, give constructive feedback, and model excellent guest service and operational efficiency. My promotion reflects my ability to uphold Shake Shack's standards and contribute to a positive, team-focused culture.

• Food handlers certified
• Drivers license
• TABC