Lily Harris
Haymarket,VA
Summary
Hardworking and outgoing candidate with previous experience in the service industry, more specifically the food industry. Distinct history of handling high-volumes of customers with reliable and and exceptional skills. Warmly greets and serves guests promptly to ensure customer satisfaction.
Overview
1
1
year of professional experience
Work History
Hostess
Velocity Wings
09.2023 - Current
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Completed daily side work and closing duties without fail.
- Maximized table turnover rates by monitoring dining room activity closely and anticipating when tables would become available for new parties.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Maintained balanced cash drawer with correct money values and accurate documentation.
Hostess
Tacos And Tequila
03.2023 - 09.2023
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Boosted customer loyalty through consistent delivery of exceptional service, friendly interactions, and prompt attention to guest inquiries or concerns.
- Increased restaurant efficiency by maintaining a organized host stand, including menus and seating charts.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
Education
No Degree -
Battlefield High School
Haymarket, VA05.2026
Skills
- Hospitality service expertise
- Active Listening and Communication
- Food safety understanding
- Customer Relations
- Cash handling expertise
- Organizational abilities
- Work Ethic and Integrity
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Hostess
Velocity Wings
09.2023 - Current
Hostess
Tacos And Tequila
03.2023 - 09.2023
No Degree -
Battlefield High School
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