Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Interests
Timeline
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Lily Harvie

Courtenay

Summary

Dynamic customer service professional at Happys Source for Sports, excelling in problem-solving and communication. Recognized for delivering exceptional service and mentoring peers. Adapt at multitasking and adapting to diverse customer needs, ensuring satisfaction and loyalty through attentive care and knowledgeable advice. works well with computer and technical work with bookings and team orders

Overview

6
6
years of professional experience

Work History

Customer Service

Happys Source for Sports
Courtenay Bc
01.2020 - Current
  • Delivered outstanding customer service by addressing inquiries promptly and courteously.
  • Exceptional customer service, addressing concerns and handling returns professionally.
  • Gave knowledgeable advice about apparel
  • Assisted customers on equipment fittings

Dance Instructor

Laurie Tinkler School of Dance
Courtenay Bc
08.2023 - 07.2025
  • Developed useful exercises to practice needed technique
  • Mentored junior/senior dancers, in skill development and performance .
  • Conducted regular assessments to evaluate student progress and adapt lesson plans accordingly.
  • Collaborated with parents to discuss student performance and address concerns effectively.
  • Utilized various teaching methods and styles to accommodate different learning preferences.
  • Researched current dance trends to incorporate innovative techniques into lessons, keeping curriculum fresh and relevant.
  • Planned routines for recitals and performances.
  • Organized community performances to showcase student achievements, enhancing program visibility.

Youth Soccer Coach

CVUSC
Comox Bc
06.2025 - 06.2025
  • Developed age-appropriate training sessions promoting skill development and teamwork.
  • Implemented practice plans focused on player growth and tactical understanding.
  • Evaluated player performance, providing constructive feedback to foster improvement and confidence.
  • Collaborated with parents to communicate progress, addressing concerns effectively and promptly.
  • Promoted good sportsmanship and fostered a positive team environment by modeling respectful behavior both on and off the field.

Education

High School Diploma -

Glendale Community College
Glendale, California, CA
06-2027

Skills

  • Customer service and care
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Time management
  • Multitasking Abilities
  • Excellent communication
  • Computer skills
  • Decision-making

Accomplishments

  • Achieved 2nd at Canada's National championship of highland dance by completing scottdance exams and Training for years with my instructor
  • Collaborated with Mac bros with 100 kids in the development of youth basketball.

Affiliations

I am currently attending college working with trainers and in the kinesiology profession every day with being an athlete while taking the courses needed to become a certified physical therapist

Interests

  • High-Intensity Interval Training
  • Gym Workouts
  • Basketball
  • Soccer
  • Hockey
  • Dancing
  • Surfing
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Hiking

Timeline

Youth Soccer Coach

CVUSC
06.2025 - 06.2025

Dance Instructor

Laurie Tinkler School of Dance
08.2023 - 07.2025

Customer Service

Happys Source for Sports
01.2020 - Current

High School Diploma -

Glendale Community College