Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lily Hawley

Littleton,Colorado

Summary

Enthusiastic and eager to contribute to business success. I am experienced in providing quality work to exceed expectations. I am a reliable team player who knows how to communicate well with others in order to work in any business environment.

Overview

2
2
years of professional experience

Work History

Sales Associate

Turn Style Consignment
Littleton, Colorado
12.2022 - 06.2023
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated leadership by making improvements to work processes and helping to train other
  • Received, sorted and priced items for sale in the consignment shop.
  • Organized merchandise into appropriate categories and sections.
  • Adhered to company policies regarding returns, exchanges, refunds.
  • Researched current trends in order to make informed buying decisions.
  • Inspected incoming materials for damage.

Crew Member

Granny Scott's Pie Shop
Littlestown, Colorado
04.2022 - 08.2022
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Adhered to health department regulations regarding food handling procedures.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Resolved customer complaints in a professional manner.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Prepared food for various recipes by washing, peeling and dicing ingredients.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Crew Member

Cold Stone
Highlands Ranch, Colorado
05.2021 - 10.2021
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted management team with inventory counts of food products and beverage supplies.

Education

Some College (No Degree) - Psychology

Santa Barbara City College
Santa Barbara, CA

Skills

  • Customer Service
  • Customer Engagement
  • Food Running
  • Food Preparation
  • Inventory Restocking
  • Beverage Preparation
  • Menu Memorization
  • Health Code Compliance
  • Cleaning
  • Taking Orders
  • Crew Leadership
  • Cash Handling
  • Problem-Solving
  • Teamwork and Collaboration

References

References available upon request.

Timeline

Sales Associate

Turn Style Consignment
12.2022 - 06.2023

Crew Member

Granny Scott's Pie Shop
04.2022 - 08.2022

Crew Member

Cold Stone
05.2021 - 10.2021

Some College (No Degree) - Psychology

Santa Barbara City College
Lily Hawley