Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lily Mabie

Summary

Dedicated Server experienced in delivering friendly, prompt service in fast-paced restaurant environments. Achieved customer satisfaction and loyalty through effective relationship-building, personalized menu recommendations, and expertise in food safety regulations. Focused on exceeding client expectations and maintaining high standards of hygiene and service quality.

Overview

9
9
years of professional experience
1
1
year of post-secondary education

Work History

Server

Texas Roadhouse
Woodbury
02.2022 - Current
  • Provided exceptional customer service in a fast-paced dining environment.
  • Took and processed customer orders accurately and efficiently.
  • Educated customers on menu items and daily specials, enhancing their dining experience.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Performed suggestive selling and upselling to increase customer satisfaction and sales.
  • Assisted with food preparation and ensured quality standards were met.
  • Trained new servers on menu details and customer service best practices, fostering team efficiency.

Dog Daycare Attendant

Dogtopia
Roseville
10.2021 - 02.2022
  • Supervised daily dog playgroups, ensuring safe social interactions and reducing stress among dogs.
  • Monitored dog interactions, ensuring safety for all animals and humans during playtime.
  • Organized enrichment activities, enhancing dogs' mental and physical stimulation and promoting well-being.
  • Administered medications and monitored dogs for health concerns.
  • Maintained cleanliness of indoor and outdoor play areas.

Cashier

Aloha Poke
White Bear Lake
07.2020 - 10.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Managed cash register and ensured accurate cash handling.
  • Processed customer transactions efficiently at Aloha Poke.
  • Provided exceptional customer service in a fast-paced environment.
  • Stocked shelves with merchandise when needed.
  • Completed various tasks to assist management and team goals.

Server

Ingredients Cafe
White Bear Lake
11.2017 - 04.2020
  • Provided exceptional customer service in a fast-paced dining environment.
  • Processed customer orders with attention to detail and speed, enhancing overall dining experience.
  • Prepared food items while maintaining high quality standards, contributing to customer satisfaction.

Education

Cosmetology - Cosmetology

Aveda Institute
Minneapolis, MN
11.2021 - 01.2023

Some College (No Degree) - Marine Biology

Century College
White Bear Lake, MN

Skills

  • Customer service
  • Order processing
  • Menu knowledge
  • Suggestive selling and upselling
  • Problem solving
  • Effective communication
  • Time management
  • Sanitation practices
  • Client consultation
  • Haircutting techniques
  • Color application
  • Balayage technique
  • Perms
  • Styling products
  • Texturizing and thinning
  • Foiling expertise
  • Styling tools
  • Hair treatments
  • Hot waxing
  • Cosmetology

Timeline

Server

Texas Roadhouse
02.2022 - Current

Cosmetology - Cosmetology

Aveda Institute
11.2021 - 01.2023

Dog Daycare Attendant

Dogtopia
10.2021 - 02.2022

Cashier

Aloha Poke
07.2020 - 10.2021

Server

Ingredients Cafe
11.2017 - 04.2020

Some College (No Degree) - Marine Biology

Century College
Lily Mabie