Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lily Maxey

Omaha,United States

Summary

Motivated service worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience

Work History

Barista

Legend Comics And Coffee
04.2024 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Crew Member

Raising Cane’s
01.2024 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Senior Brand Ambassador

Aerie
09.2023 - 01.2024
  • Increased customer loyalty through personalized engagement activities and product demonstrations.
  • Led team of Brand Ambassadors, fostering a positive work environment focused on achieving sales targets.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly, enhancing overall client satisfaction.

Merchandise Leader

Aerie
07.2023 - 09.2023
  • Increased sales performance by effectively managing and training the merchandise team.
  • Mentored team members, fostering their professional growth and building a high-performing team culture.
  • Increased employee productivity through effective task delegation and time management techniques.
  • Collaborated with other department leaders to implement successful cross-selling strategies.

Senior Brand Ambassador

Aerie
03.2023 - 07.2023
  • Increased customer loyalty through personalized engagement activities and product demonstrations.
  • Led team of Brand Ambassadors, fostering a positive work environment focused on achieving sales targets.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly, enhancing overall client satisfaction.

Brand Ambassador

Aerie
10.2022 - 03.2023
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Educated consumers about product benefits, leading to increased interest and sales conversions.

Technical Aid Resource Student

Marian High School
04.2021 - 03.2023
  • Worked in team environment to maintain high levels of productivity.
  • Provided teachers and faculty with technical support.
  • Worked in a team to set up sound equipment for group assemblies.

Education

Marian High School
Omaha, Nebraska
05.2023

Skills

  • Cash handling
  • Opening and closing duties
  • Friendly and outgoing
  • Conflict mediation

References

  • Larry Annis, 01/2024, 04/2024, Former Supervisor, (405) 623-8600
  • Jozalyn McMaster, 08/2023, 01/2024, Former Supervisor, (402) 999-1575
  • Stacia One Feather, 10/2022, 06/2023, Former Supervisor, (402) 813-5965

Timeline

Barista

Legend Comics And Coffee
04.2024 - Current

Crew Member

Raising Cane’s
01.2024 - Current

Senior Brand Ambassador

Aerie
09.2023 - 01.2024

Merchandise Leader

Aerie
07.2023 - 09.2023

Senior Brand Ambassador

Aerie
03.2023 - 07.2023

Brand Ambassador

Aerie
10.2022 - 03.2023

Technical Aid Resource Student

Marian High School
04.2021 - 03.2023

Marian High School
Lily Maxey