Lily Ray
Dayton,TN
Summary
Dedicated Certified Medical Assistant and Sales Associate with strong skills in patient documentation and customer service. Proven ability to resolve problems effectively while enhancing team collaboration.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Dayton Drug and Wellness
Dayton, TN
02.2026 - Current
- Assisted customers with product selection and inquiries.
- Maintained inventory levels and organized stock displays.
- Processed transactions accurately and efficiently at the register.
- Collaborated with team members to enhance customer experience.
- Kept store environment clean, safe, and welcoming for customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
Certified Medical Assistant
Dayton Internal Medicine
Dayton , TN
01.2025 - 02.2026
- Assisted physicians in patient examinations and procedures.
- Managed patient intake and medical history documentation.
- Coordinated appointment scheduling and follow-up reminders.
- Administered medications and vaccinations as directed by providers.
- Performed routine laboratory tests and prepared samples for analysis.
- Educated patients on treatment plans and preventive care practices.
- Maintained cleanliness and organization of exam rooms and equipment.
- Communicated effectively with patients regarding health concerns and instructions.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Contacted pharmacies to submit and refill patients' prescriptions.
Education
Associate of Arts - Medical Assistant
Academy of Allied Health Careers
Chattanooga, TN01-2025
Skills
- Appointment scheduling
- Patient documentation
- Problem resolution
- Medication administration
- Phlebotomy
- Various diagnostic medical testing
- Communications with various medical partners
- Team collaboration
Certification
- CPR certified by American Heart Association
- Certified Electronic Health Record Specialist
- Certified Medical Assistant
- Certified Medical Administrative Assistant
Timeline
Sales Associate
Dayton Drug and Wellness
02.2026 - Current
Certified Medical Assistant
Dayton Internal Medicine
01.2025 - 02.2026
Associate of Arts - Medical Assistant
Academy of Allied Health Careers