Lily Wolny
Seattle
Summary
Restaurant server and barista with proven efficiency and productivity. Expertise in customer service, time management, and conflict resolution, contributing to seamless operations and high customer satisfaction. Strong communication skills and adaptability enhance teamwork and elevate dining experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Server
May Kitchen + Bar
Vashon
06.2022 - 09.2025
- Provided excellent customer service in a fast-paced dining environment.
- Processed payments accurately using restaurant point-of-sale system.
- Trained new servers on restaurant procedures and customer service standards.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled guest complaints professionally, ensuring a positive dining experience.
Barista
Vashon Island Baking
Vashon
03.2023 - 08.2023
- Prepared and served high-quality coffee beverages for customers.
- Operated espresso machines and brewing equipment with precision.
- Assisted customers in selecting menu items and provided recommendations.
- Handled cash register transactions and managed daily sales reports.
- Monitored inventory levels and restocked supplies as needed.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
Associate of Arts -
South Seattle Community College
Seattle, WA12-2024
University of Washington
Seattle, WASkills
- Customer service
- Point-of-sale systems
- Team collaboration
- Time management
- Safe food handling
- Order accuracy
- Organization
- Positive and professional
Affiliations
Assistant Coach for Youth Girls Lacrosse (Vashon Lacrosse Club)
Certification
Food Handlers Permit
Timeline
Barista
Vashon Island Baking
03.2023 - 08.2023
Restaurant Server
May Kitchen + Bar
06.2022 - 09.2025
Associate of Arts -
South Seattle Community College
University of Washington