Lily Hudanick
St. Charles,MO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administrative position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Patient Access Representative
BJC Healthcare
03.2023 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Front/Back Office Assistant
Elizabeth Moody DDS
05.2017 - 12.2022
- Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
Key Holder
MOD Boutique
04.2021 - 06.2022
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
Lifeguard
Renaud Spirit Center
12.2018 - 09.2019
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Assisted in developing, implementing and monitoring pool safety policies to reduce hazards.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
Bachelor of Science - Healthcare Management
Lindenwood University
Saint Charles, MO12.2022
High School Diploma -
Francis Howell High School
Saint Charles, MO05.2019
Skills
- Insurance Company Knowledge
- Epic Systems
- Clerical and Filing Support
- Organization and Time Management
- Payment Processing
- Medical Terminology
- Customer Satisfaction
- Patient Registration
- Electronic Health Records Systems
- Conflict Resolution Ability
- Patient Relations
Additional Information
- AWARDS: National Honor Society, Varsity Tennis First Place in the St. Louis District Junior Tennis Team, Member of the Francis Howell High School Tennis Team, Francis Howell Doubles Tournament Champion, Missouri Hunter Jumper Organization Champion, USHJA Zone Horse of the Year.
- Heart of Oak - Academy of the Sacred Heart, St. Charles, MO.
Timeline
Patient Access Representative
BJC Healthcare
03.2023 - Current
Key Holder
MOD Boutique
04.2021 - 06.2022
Lifeguard
Renaud Spirit Center
12.2018 - 09.2019
Front/Back Office Assistant
Elizabeth Moody DDS
05.2017 - 12.2022
Bachelor of Science - Healthcare Management
Lindenwood University
High School Diploma -
Francis Howell High School