Summary
Overview
Work History
Education
Skills
Timeline
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Liliannah Socratous

Little Egg Harbor,NJ

Summary

Proven in enhancing customer satisfaction at Wawa, I excel in customer service and problem resolution. My experience spans food service optimization and event coordination, showcasing my ability to collaborate effectively. Achievements include maintaining high safety standards and boosting service efficiency, underlining my dedication and teamwork skills.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

Wawa
05.2024 - Current
  • Enhanced customer satisfaction by implementing efficient food service processes and procedures.
  • Enhanced customer satisfaction by providing efficient and accurate food service in a timely manner.
  • Maintained a clean and organized workspace, adhering to health and safety standards for optimal food service conditions.
  • Exemplified a strong work ethic and dedication to excellence in food service, inspiring fellow staff members to consistently deliver their best performance.

Busser

Kostas Grill
03.2023 - 02.2024
  • Provided attentive service and proactively assessed guest needs.
  • Arranged tables and chairs for special occasions and events.
  • Greeted customers and provided menus upon arrival to dining room.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.

Activities Associate

Sea Pirate Campground
05.2022 - 09.2022
  • Engaged residents through events, small groups, and personal attention.
  • Scheduled movies, entertainment, and other special events.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.

Education

Bachelors of Health Sciences -

Stockton University
Galloway, NJ
2028

High School Diploma -

Pinelands Regional High School
Little Egg Harbor, NJ
06.2024

Skills

  • Customer Service
  • Customer Support
  • Problem Resolution
  • Team Collaboration

Timeline

Customer Service Associate

Wawa
05.2024 - Current

Busser

Kostas Grill
03.2023 - 02.2024

Activities Associate

Sea Pirate Campground
05.2022 - 09.2022

Bachelors of Health Sciences -

Stockton University

High School Diploma -

Pinelands Regional High School

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Liliannah Socratous