Lina AHMED
woodbrige,VA
Overview
8
8
years of professional experience
Work History
Sales Associate
JCPenney
Woodbridge, VA
10.2024 - Current
- Assisted customers with product selection, sizing and styling.
- Upsold additional items based on customer interests and needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Processed credit card transactions quickly and securely.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Developed trusting relationships with customers by making personal connections.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Answered incoming telephone calls to provide store, products and services information.
- Greeted customers to determine wants or needs.
Restaurant Manager
crack taco
Songtan, South Korea
01.2023 - 07.2025
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Maintained detailed records of sales transactions and daily shift reports.
- Assisted with kitchen preparation during peak times as needed.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Resolved conflicts among employees in an effective manner.
- Performed regular maintenance checks on equipment to ensure proper functioning.
Teacher
ANLP ACADAMY
Pyeongtaek, South Korea
04.2022 - 01.2023
- Developed and implemented lesson plans based on curriculum objectives.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
Sales Manager
iteawon beauty supply
Seoul, South Korea
01.2017 - 02.2022
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Established relationships with key clients, while maintaining existing customer base.
- Managed daily operations of sales department, including supervision of staff members.
- Maintained accurate records of all transactions between customers and company representatives.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Created and presented monthly reports to management on sales performance.
Education
Some College (No Degree) - Dental Hygiene
Sante Medical Collage
Addis AbabaSkills
- Customer service
- Product knowledge
- Cash handling
- Inventory management
- Friendly and outgoing
- Positive and professional
- Communication skills
- Relationship building
- Flexible schedule
- Client service
- Exceptional customer service
Languages
English
Native/ Bilingual
amharic
Native/ Bilingual
hangul
Limited
Affiliations
i also participated in volunteer work for children foundation in seoul south korea
Timeline
Sales Associate
JCPenney
10.2024 - Current
Restaurant Manager
crack taco
01.2023 - 07.2025
Teacher
ANLP ACADAMY
04.2022 - 01.2023
Sales Manager
iteawon beauty supply
01.2017 - 02.2022
Some College (No Degree) - Dental Hygiene
Sante Medical Collage