Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Lina AHMED

woodbrige,VA

Overview

8
8
years of professional experience

Work History

Sales Associate

JCPenney
Woodbridge, VA
10.2024 - Current
  • Assisted customers with product selection, sizing and styling.
  • Upsold additional items based on customer interests and needs.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Processed credit card transactions quickly and securely.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Developed trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Answered incoming telephone calls to provide store, products and services information.
  • Greeted customers to determine wants or needs.

Restaurant Manager

crack taco
Songtan, South Korea
01.2023 - 07.2025
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Assisted with kitchen preparation during peak times as needed.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Provided exceptional customer service by anticipating guest needs before they arise.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Resolved conflicts among employees in an effective manner.
  • Performed regular maintenance checks on equipment to ensure proper functioning.

Teacher

ANLP ACADAMY
Pyeongtaek, South Korea
04.2022 - 01.2023
  • Developed and implemented lesson plans based on curriculum objectives.
  • Instructed students in academic subjects such as math, science, language arts, social studies, and history.

Sales Manager

iteawon beauty supply
Seoul, South Korea
01.2017 - 02.2022
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Developed pricing strategies that would maximize profits while still remaining competitive in the market.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Established relationships with key clients, while maintaining existing customer base.
  • Managed daily operations of sales department, including supervision of staff members.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Created and presented monthly reports to management on sales performance.

Education

Some College (No Degree) - Dental Hygiene

Sante Medical Collage
Addis Ababa

Skills

  • Customer service
  • Product knowledge
  • Cash handling
  • Inventory management
  • Friendly and outgoing
  • Positive and professional
  • Communication skills
  • Relationship building
  • Flexible schedule
  • Client service
  • Exceptional customer service

Languages

English
Native/ Bilingual
amharic
Native/ Bilingual
hangul
Limited

Affiliations

i also participated in volunteer work for children foundation in seoul south korea

Timeline

Sales Associate

JCPenney
10.2024 - Current

Restaurant Manager

crack taco
01.2023 - 07.2025

Teacher

ANLP ACADAMY
04.2022 - 01.2023

Sales Manager

iteawon beauty supply
01.2017 - 02.2022

Some College (No Degree) - Dental Hygiene

Sante Medical Collage
Lina AHMED