Lina Buitrago
Miami Beach,FL
Summary
Proficient Store Manager with more than 20 years of experience dedicated to train top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
20
20
years of professional experience
Work History
Store Manager
ACE Cash Express Inc.
Miami Beach, FL
01.2005 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Risk Analysis Manager, in charge of analyzing risks before cashing checks.
- Monitored transactional risk by analyzing high-dollar check cashing activities and customer behavior patterns to detect fraud and minimize financial exposure.
Education
GED -
Miami Dade College
Miami, FL05-2003
Some College (No Degree) - Business Administration
University of Phoenix
Plantation, FLSkills
- Employee Training
- Excellent Customer Service
- Cash Management
- Multitasking and Organization
- Mathematical Calculation and Reasoning
- Time Management
- LexisNexis
- AML, UDAAP, OFAC, Frank Dodd Act
Timeline
Store Manager
ACE Cash Express Inc.
01.2005 - Current
GED -
Miami Dade College
Some College (No Degree) - Business Administration
University of Phoenix
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