Job Search Status
Open to workDesired start date: Flexible
Open To Work
Lina Young Davis
Office Administration/Supply Chain Management
Conroe,TX
Work Preference
Summary
Store Manager with 20 years of experience at Wilkinson's Dry Cleaners, focusing on customer service and inventory management. Proven track record of enhancing operational efficiency and team performance. Skilled in QuickBooks and scheduling coordination, facilitating seamless store operations and superior service delivery.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Store Manager
Wilkinson's Dry Cleaners
01.2015 - 01.2023
- Open/Close Store Monday-Saturday 5 am-7pm
- Supervised a team of three
- Scheduled staff hours
- Assigned duties
- Inventory control
- Data Entry
- Promotion/Sales
- Cashier
- Customer service
- Address customer complaints
- Process customer payments
- Provide quality service
- Shipping/receiving
- Order supplies/equipment
- Inspect supplies/equipment
- Budget and payroll
- Bank deposits
- 20+ years of Customer Service
- Accounting/Payroll
Order Picker, Order Filler
Five and Below Warehouse
01.2011 - 01.2019
- Prepare orders
- Load delivery vehicles
- Process orders
- Update stock inventory
- Complete shipments
- Manage stock control
- Inventory control
- General warehouse duties
- Data entry
- Order supplies/equipment
- Shipping/receiving
- Process customer payments
- Back stock
- Customer service
- Barcodes scanners/package numbers
- Shrink wrapping
- Operating equipment
Sales Associate Cashier, Inventory Clerk
Wal-Mart
01.2005 - 01.2012
- Shipping/Receiving
- Back Stock
- Data Entry
- Order Picker
- Order Puller
- Stocker
Education
Associate of Applied Science - Business Management
Lee College
01.2024
Associate of Applied Science - Logistical Operations
Lee College
01.2024
Diploma - Freight Loss and Damage Claims
01.2024
Skills
- Customer service and support
- Accounting and billing
- Payroll and collections
- Accounts receivable management
- Inventory oversight
- Shipping and receiving
- Point of sale systems
- Microsoft Office proficiency
- QuickBooks expertise
- Data entry accuracy
- Cash handling skills
- Scheduling coordination
Certification
- OSHA-10
- Forklift Operator, 2011-2019
Accomplishments
Increased sales by [Number]% by coaching department managers on new merchandising standards.
- Managed a store that exceeded company expectations in every category during the [Quarter] quarter.
- Exceeded monthly store sales goals [Number] months in a row.
- Achieved the [Number] national store ranking within [Number] years.
- Recruited [Number] successful new managers within one year.
- Achieved [Result] through effectively helping with [Task].
- Supervised team of [Number] staff members.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
- Collaborated with team of [Number] in the development of [Project name].
Timeline
Store Manager
Wilkinson's Dry Cleaners
01.2015 - 01.2023
Order Picker, Order Filler
Five and Below Warehouse
01.2011 - 01.2019
Sales Associate Cashier, Inventory Clerk
Wal-Mart
01.2005 - 01.2012
Associate of Applied Science - Business Management
Lee College
Associate of Applied Science - Logistical Operations
Lee College