Summary
Overview
Work History
Education
Skills
Timeline
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Linai Blackmon

East Brunswick,NJ

Summary

Professional with strong background in social media strategy and content creation. Dynamic and results-oriented professional with proven expertise in customer service and team leadership. At ShopRite, I enhanced service levels and customer relationships, while my role as Football Team Manager at East Brunswick High School showcased my ability to boost engagement through strategic content creation. Skilled in cash handling and social media management, I excel in fast-paced environments, driving success and innovation. Brings foundational understanding of social media platforms and strategies, combined with proficiency in content creation and digital marketing tools. Ready to use and develop skills in audience engagement and campaign management in PR and Social Media Manager role.

Overview

2
2
years of professional experience

Work History

Cashier Team Lead

ShopRite
06.2023 - 08.2024
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.

Football Team Manager

East Brunswick High School
08.2022 - 01.2024
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Analyzed opponents'' tactics using video footage and scouting reports to devise counter-strategies that resulted in victories.
  • Reduced player injuries by incorporating proper conditioning exercises and emphasizing safety protocols during practices.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Boosted engagement rates with the creation of compelling and visually appealing content.

Education

Psychology

Rowan University
Glassboro, NJ
05-2028

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Social media management
  • Photo and video editing
  • Content creation

Timeline

Cashier Team Lead

ShopRite
06.2023 - 08.2024

Football Team Manager

East Brunswick High School
08.2022 - 01.2024

Psychology

Rowan University
Linai Blackmon