Linda Acuna

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Verifying Medicine pallets, Count Medicine with right amount in box, Labeling Medicine with correct lot and expiration date, Lift , fix vials, Transfer Narcotics to proper location, Visual Inspection, Package Medicine, Photo copies, answer phone calls, wrap pallets

• Managed a high volume of calls daily while maintaining professionalism and efficiency.
• Answered calls, took messages, and transferred calls to correct individuals.
• Completed daily cold calling and outreach to build sales pipeline.
• Generated new leads through targeted cold calling efforts, expanding the company''s client base.
• Completed daily and weekly sales reporting using assigned tools.
• Informed current and prospective customers of promotions and new or upgraded products.
• Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
• Answered questions about company offerings with knowledgeable responses about products and services.
• Qualified leads and set up customer appointments for outside sales team.