Summary
Overview
Work History
Education
Skills
Timeline
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Linda Bell

Glenn I leights,TX

Summary

Customer Service professional with 15 years of experience seeking a role as a Customer Service Representative. Proven track record in high-volume call environments, effective communication, and excellent customer service skills. Skilled in multitasking, problem-solving, and thriving in fast-paced settings, with proficiency in Microsoft Outlook and various software.

Diligent [Desired Position] with solid background in hospitality services. Proven ability to handle guest inquiries efficiently and foster positive guest relations. Demonstrated effective communication and problem-solving skills ensuring smooth operations at front desk.

Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.

Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.

Overview

16
16
years of professional experience

Work History

Hotel Front Desk Agent

Home2Suites by Hilton
10.2025 - Current
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collected room deposits, fees, and payments.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Developed strong rapport with returning guests, providing personalized service that led to increased positive reviews online.
  • Resolved service-related problems and documented actions in system.
  • Streamlined reservation processes for improved booking experience and increased room occupancy rates.

Remote Recruitment Specialist

AMN/Nurse Finders
05.2022 - 07.2025
  • Collaborated with recruitment teams to secure necessary documentation for nurse onboarding in both per diem and contract roles.
  • Conducted 600 weekly calls to engage new and existing leads, contributing to revenue generation.
  • Audited and uploaded critical information to the credentialing department, ensuring data accuracy and compliance.

Admissions Representative

Asher College
04.2021 - 03.2022
  • Conducted interviews and recruited students for IT, medical billing and coding, and pharmacy technician programs.
  • Facilitated the recruitment process, ensuring prospective students were informed and aligned with program requirements.

Admissions Representative

Lincoln Tech
03.2019 - 03.2021
  • Recruited prospective students for programs in HVAC, automotive, CNC, welding, and collision repair.
  • Guided potential students through the admissions process, ensuring alignment with program offerings.

Admissions Representative

Arlington Career Institute
10.2017 - 10.2019
  • Recruited prospective students for specialized programs in paralegal, CNA, and medical assistant fields.
  • Facilitated the enrollment process by providing detailed program information and guidance to potential candidates.

Sr Admissions Representative

Kaplan-Brightwood
03.2014 - 09.2017
  • Interviewed and recruited prospective students for enrollment in allied healthcare programs, contributing to the growth of the student population.
  • Maintained a robust student community by ensuring a consistent and supportive enrollment process.

Admissions Representative

ITT-Tech
06.2010 - 03.2014
  • Recruited students for associate and bachelor's degree programs in business and technical fields.
  • Guided prospective students through the admissions process, ensuring a smooth transition from inquiry to enrollment.

Education

Diploma -

Key West I ligh School

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American Intercontinental University

Skills

  • Administrative
  • Recruiting
  • Sales
  • Clear communication
  • Customer Service
  • Attention to detail
  • Goal Oriented
  • Proficiency in Microsoft Outlook
  • Software Proficiency
  • Time Management
  • Ability to Work Remotely

Timeline

Hotel Front Desk Agent

Home2Suites by Hilton
10.2025 - Current

Remote Recruitment Specialist

AMN/Nurse Finders
05.2022 - 07.2025

Admissions Representative

Asher College
04.2021 - 03.2022

Admissions Representative

Lincoln Tech
03.2019 - 03.2021

Admissions Representative

Arlington Career Institute
10.2017 - 10.2019

Sr Admissions Representative

Kaplan-Brightwood
03.2014 - 09.2017

Admissions Representative

ITT-Tech
06.2010 - 03.2014

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American Intercontinental University

Diploma -

Key West I ligh School
Linda Bell