Experienced client support professional with a background in guiding clients through applications, intake, and follow-up. Strong in communication, organization, and problem-solving to keep cases moving forward.
Work History
Sales Associate
21 Years 9 Months
Ssdisabilityassistance | 01.2005 - 10.2026
Advised clients on disability assistance options and guided next-step applications.
Assisted with intake calls, capturing eligibility details and service needs accurately.
Followed up on leads to maintain engagement and move cases forward.
Coordinated appointment scheduling and confirmed client availability for consultations.
Sales Associate
4 Years
Sierra Aluminum | 01.2001 - 01.2005
Explained program requirements clearly, reducing confusion during enrollment conversations.
Maintained consistent communication with clients to support timely resolution of questions.
Documented client interactions in CRM systems to support organized case tracking.
Reviewed application materials for completeness before submission and processing.
Purchasing Manager
24 Years
Clark Metals | 01.1981 - 01.2005
Negotiated supplier pricing, terms, and delivery schedules to control costs and support operations.
Directed purchasing activities, balancing material availability with production schedules and inventory targets.
Evaluated vendor performance, resolving quality, lead-time, and service issues promptly.
Prepared purchase orders and maintained accurate records in ERP purchasing systems.
Order Typist
23 Years
Ryerson Steel | 01.1977 - 01.2000
Sales Associate
2 Years
Tube Service | 01.1978 - 01.1980
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.