Linda Burns
Granbury,Texas
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
27
27
years of professional experience
Work History
Office Manager
Absolute Roofing Company Inc.
Granbury, Texas
04.2019 - Current
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Updated reports, managed accounts and generated reports for company database.
Rural Letter Carrier
USPS
Mansfield, TX
06.1995 - 04.2019
- Signed and received mail with signature requirements upon delivery and loading.
- Maintained records on customers with mail forwarding and change of address requests.
- Wrote detailed trip reports with notable details about road conditions, weather and obstacles encountered.
- Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
- Sorted mail according to order of address appearance for easy access in field.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Cleburne High School
Cleburne, TX05.1983
Skills
- Staff Training
- CRM Software
- Team Management
- Policy and Procedure Modification
- Bookkeeping
- Team Bonding
- Clerical support
- Sorting and labeling
- Documentation and control
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Manager
Absolute Roofing Company Inc.
04.2019 - Current
Rural Letter Carrier
USPS
06.1995 - 04.2019
High School Diploma -
Cleburne High School
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