Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Linda Carter Stephens

Hanford,CA

Summary

I have been in Insurance Sales the majority of my working career. I have owned my own business and feel I am a self-motivated person. I will do what most Insurance Sales Agents do, and that is the art of solicitation.

I believe in myself and the products I sell. I also believe in "Customer Service". As a California licensed Broker/Agent we all sell the same products, so I have to streamline my productivity, as well as enhance my customer service.

I consider myself a talented business Owner whether in the Sales industry or in the Retail business like selling and designing quilts, as well as selling Honey at local Farmers Markets. I will always make the customer feel they are purchasing what is right for them.

I am a hard-driving business leader offering the same strategic qualities to my sales force as well as my Customer Service Representatives.

I would like to share these qualities with the Hanford Chamber of Commerce which is why I am offering to come on board as a volunteer Board Member.

Overview

31
31
years of professional experience

Work History

Owner/Broker

Linda Carter Insurance Services, Inc.
02.2023 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.

Owner

BeeSweet Honey And Pollinating Services
03.2019 - Current
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Owner/Broker

Linda Carter Insurance Services, Inc.
12.2018 - 02.2023
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.

Partner/Owner/Broker

Central Valley Life And Health Insurance Services
12.2009 - 06.2018
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.

Owner

Quilter's Quarters
03.2003 - 06.2013
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Agent

James G Parker, Dba Bacome Insurance Agency
11.1992 - 12.2009
  • Followed up on customers' inquiries to assess satisfaction with provided solutions.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Handled and promptly resolved customer complaints to maintain professional relationships.
  • Resolved caller issues quickly and thoroughly.
  • Informed clients of policies and procedures.
  • Established strong customer relationships, building recommendations and loyalty.
  • Obtained client information by answering telephone calls.
  • Advised customers about new products and assisted customers in determining best [Type] product for needs.
  • Called prospective clients in market area to explain products offered and qualify leads.

Education

Certified Medical Assistant - Medical Assisting

Visalia Business College
Visalia, CA
12.1974

High School Diploma -

Hanford High School
Hanford, CA
01.1973

Skills

  • Business Planning
  • Design Coordination
  • Staff Training
  • Business Development
  • Hiring and Staffing
  • Client Service
  • Customer Relations
  • Staff Management
  • Coaching and Mentoring
  • Sales Leadership

Affiliations

Member of the Hanford Soroptimist Club

  • Finance Chair for Festival of Trees
  • Chair for Festival of Trees

Member of the Church of Jesus Christ of Latter Day Saints

  • Taught Seminary
  • President of Primary
  • First and Second Counselors of Stake Primary, Young Women
  • First and Second Counselors of Relief Society
  • Sunday School Gospel Doctrine Teacher of Old Testament, New Testament, Book of Mormon, and Doctrine and Covenants
  • Fresno Temple Worker


Timeline

Owner/Broker

Linda Carter Insurance Services, Inc.
02.2023 - Current

Owner

BeeSweet Honey And Pollinating Services
03.2019 - Current

Owner/Broker

Linda Carter Insurance Services, Inc.
12.2018 - 02.2023

Partner/Owner/Broker

Central Valley Life And Health Insurance Services
12.2009 - 06.2018

Owner

Quilter's Quarters
03.2003 - 06.2013

Agent

James G Parker, Dba Bacome Insurance Agency
11.1992 - 12.2009

Certified Medical Assistant - Medical Assisting

Visalia Business College

High School Diploma -

Hanford High School

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Linda Carter Stephens