To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Advanced Medical Support Assistant
Harry S. Truman Memorial Veterans' Hospital
2023.07 - Current
Organized patient records to research records, extract medical information and review records for completeness and accuracy.
Built positive rapport with patients to make patients feel comfortable during uncomfortable procedures.
Owner
Fuzzy Hologram Accents
2022.10 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Business Support Specialist II
MU Health Care - Child Health Post Award
2022.01 - 2022.10
Held meetings to communicate new policies and procedures to appropriate personnel.
Identified and managed service risks within company, recommending best practice enhancements and guidelines updates.
Delivered exceptional customer experiences and promoted strong relationships.
Collected, arranged, and input information into database system.
Business Support Specialist II
Emints National Center
2021.03 - 2022.01
Identified and managed service risks within company, recommending best practice enhancements and guidelines updates.
Accepted payments, issued credits and resolved billing issues.
Delivered exceptional customer experiences and promoted strong relationships.
Collected, arranged, and input information into database system.
Business Support Specialist
SOS Temp Staffing - SBDC (University Of MU)
2019.11 - 2021.03
Rendered on-demand support to senior leadership, connecting executives with appropriate management personnel to address concerns.
Delivered exceptional customer experiences and promoted strong relationships.
Collected, arranged, and input information into database system.
Gathered, organized and input information into digital database.
Education
Bachelor of Arts - Music Management
Missouri Western State University
Saint Joseph, MO
Master of Arts - Teaching
Columbia College
Columbia, MO
03.2018
MBA - Business Administration
University of Phoenix
Tempe, AZ
10.2013
Skills
File and Records Management
Microsoft Outlook
Customer Relations
Google Docs
Microsoft Word
Human Resources Services
PeopleSoft HRMS
Timekeeping
Recruitment
Yellow belt training
Time Management
Microsoft Excel
Timeline
Advanced Medical Support Assistant
Harry S. Truman Memorial Veterans' Hospital
2023.07 - Current
Owner
Fuzzy Hologram Accents
2022.10 - Current
Business Support Specialist II
MU Health Care - Child Health Post Award
2022.01 - 2022.10
Business Support Specialist II
Emints National Center
2021.03 - 2022.01
Business Support Specialist
SOS Temp Staffing - SBDC (University Of MU)
2019.11 - 2021.03
Bachelor of Arts - Music Management
Missouri Western State University
Master of Arts - Teaching
Columbia College
MBA - Business Administration
University of Phoenix
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